Feedback Results

Gather feedback from any guest at any touchpoint.

Feedback gives you the flexibility to hear from guests at any point—not just after a visit. And because it happens through two-way texting, you can get immediate responses while they’re still relevant.

Hospitality nps dashboard

"Feedback's results blow other NPS solutions out of the water."

National Urgent Care Organization
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The Power of Feedback

podium desktop and mobile dashboard

Ask the right questions. Get the right insights.

Determine your Net Promoter Score, gauge customer satisfaction, and gather other meaningful insights by asking questions like:

  • How would you rate your experience?
  • How likely are you to recommend us?
  • Were you satisfied with the communication you received?
  • How responsive was the staff to your needs?
  • How would you rate the cleanliness of your room?
  • Turn more customers

    Win them over with unbeatable guest experiences.

    Feedback gives you the capability to turn a bad experience around. Quickly jump into conversations, resolve issues privately, and keep more guests happy—so they keep coming back to your property.

    customer using feedback

    Businesses of all sizes love Podium

    Businesses of all sizes love Podium.

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