Feedback Results

Gather feedback from any patient at any touchpoint.

Feedback gives you the flexibility to hear from patients at any point—not just after a visit. And because it happens through two-way texting, you can get immediate responses while they’re still relevant.

medical nps dashboard

"Feedback's results blow other NPS solutions out of the water."

National Urgent Care Organization
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The Power of Feedback

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Ask the right questions. Get the right insights.

Determine your Net Promoter Score, gauge patient satisfaction, and gather other meaningful insights by asking questions like:

  • How would you rate your experience?
  • How likely are you to recommend us?
  • How responsive was the staff to your needs?
  • How long was the wait time for your appointment?
  • How would you rate the cleanliness of our office?
  • Turn more customers

    Win them over with unbeatable patient experiences.

    Feedback gives you the capability to turn a bad experience around. Quickly jump into conversations, resolve issues privately, and keep more patients happy—so they keep coming back to your practice.

    customer using feedback

    Businesses of all sizes love Podium

    Businesses of all sizes love Podium.

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