Feedback Results

Gather feedback from any client at any touchpoint.

Feedback gives you the flexibility to hear from clients at any point—not just after their visit. And because it happens through two-way texting, you can get immediate responses while they’re still relevant.

proserv nps dashboard

"Feedback's results blow other NPS solutions out of the water."

National Urgent Care Organization
Fast Company Logo Next Billion Dollar Startup INC 500 Award Forbes Cloud 100 Award

The Power of Feedback

podium desktop and mobile dashboard

Ask the right questions. Get the right insights.

Determine your Net Promoter Score, gauge client satisfaction, and gather other meaningful insights by asking questions like:

  • How would you rate your experience?
  • How likely are you to recommend us?
  • Were you satisfied with the communication you received?
  • How long was the wait time for your visit?
  • How likely are you to renew your policy?
  • Turn more customers

    Win them over with unbeatable client experiences.

    Feedback gives you the capability to turn a bad experience around. Quickly jump into conversations, resolve issues privately, and keep more clients happy—so they keep coming back to your business.

    customer using feedback

    Businesses of all sizes love Podium

    Businesses of all sizes love Podium.

    smile studio logo
    merry maids logo
    lazboy logo
    ken garff logo
    got junk logo
    vivint logo
    zerorez logo
    wilson diamonds logo