Feedback Results

Gather feedback from any customer at any touchpoint.

Feedback gives you the flexibility to hear from customers at any point—not just after they make a purchase. And because it happens through two-way texting, you can get immediate responses while they’re still relevant.

nps dashboard

The Power of Feedback

"Feedback's results blow other NPS solutions out of the water."

National Urgent Care Organization
Fast Company Logo Next Billion Dollar Startup INC 500 Award Forbes Cloud 100 Award
podium desktop and mobile dashboard

Ask the right questions. Get the right insights.

Determine your Net Promoter Score, gauge customer satisfaction, and gather other meaningful insights by asking questions like:

  • How would you rate your experience?
  • How likely are you to recommend us?
  • How did your delivery go?
  • How was your service professional?
  • How was the wait time for your appointment?
  • Turn more customers

    Win them over with unbeatable customer experiences.

    Feedback gives you the capability to turn a bad experience around. Quickly jump into conversations, resolve issues privately, and keep more customers happy—so they keep coming back to your business.

    customer using feedback

    Businesses of all sizes love Podium

    Businesses of all sizes love Podium.

    smile studio logo
    merry maids logo
    lazboy logo
    ken garff logo
    got junk logo
    vivint logo
    zerorez logo
    wilson diamonds logo